JIRA quick user guide

To post a new bug:

1. Access https://newsupport.travelfusion.com/ and login using the username and password provided to you
2. Click “Create Issue” from the top navigation bar
3. Create Issue screen will pop out (you should see Project, Issue Type, Summary, Component/s, Priority, Description, Attachment)

On this screen you should see your project name and the Issue Type “Bug”
Summary: short, easily recognizable title for the bug
Component/s: select the "type" of bug (makes future searches for issues a lot easier)
Priority: Leave it as default
Description: more detailed description of the issue
Attachment: browse your own computer for any files, screenshots, XML log files, etc. to upload with this bug
When finished inputting the issue details then click Create

To view all posted bugs:
1. Access https://newsupport.travelfusion.com/ and login using the username and password provided to you
2. Click Issues from the top navigation bar and select “Search for issue”
3. Which you can filter them by Type, Status, More (Components, Created date, etc) from top or
4. You can see all list of bugs on your left where you can filter by clicking “Order by” from above too.

To close a bug:
1. Access https://support.travelfusion.com/ and login using the username and password provided to you
2. Browse the project for the particular bug you want to close, or access the bug directly (e.g. https://newsupport.travelfusion.com/browse/TFTEST­1)
3. Click "Close Issue" button from top.
4. You can Reopen the issue which has been closed earlier by clicking above “Reopen Issue” button from the top.

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