TF.Pay solution

WHAT IS TF.PAY?

A state of the art Global Payment & Settlement solution designed to manage the financial aspects of ‘direct connect’ bookings for both agents and travel suppliers. TF.Pay provides the backbone for instant purchases in the online world and, as a sophisticated and robust payment engine with proven performance, offers the following key features:


  • Multiple Agency Payment Methods: Deposit Account; Merchant; and Billback/Credit (Air Plus & Amex);

  • Credit Accounts with travel suppliers supporting B2B and agency logins;

  • Payment Methods for Suppliers: Virtual ‘single use cards’ for both debit and credit card payments in multiple currencies;

  • Online Reports: detailing each transaction and payment including full card and payment reconciliation, commissions (if any) and all extra charges.


WHO IS TRAVELFUSION PAYMENT FOR?

Online Travel Agencies (OTAs), Travel Management Companies (TMCs) and Online Booking Platforms (OBPs)

TF.Pay offers a standardised, end-to-end, simple and cost effective way to manage the complex process of paying travel suppliers having a variety of payment systems and currency requirements across the globe.


Airlines, Hotel and Rail Companies

TF.Pay enables airlines, hotel and rail companies having a direct connect channel but unable to support the standard Form of Payment (FOP) to manage online payments from consumers and agents, and settle with other travel suppliers.


WHAT DOES TF.PAY OFFER?

TF.Pay simplifies the payment process of bookings by minimising unnecessary steps in your operation that often result in errors. TF.Pay not only integrates with the world’s leading virtual payment card providers, such as Wirecard AG, Air Plus and American Express vPayment but also supports ‘single use cards’ in multiple currencies for both debit and credit card types. TF.Pay enables you to benefit from our 99% success rate of bookings and avoid issues, such as 3-D secure. In addition to this, we rapidly increase the number of credit deposit accounts with airlines and rail operators to further widen the scope of available payment options. TF.Pay is flexible to meet your needs by offering 3 ways to set up and pay for transactions:

  • Deposit Account that enables to draw on funds held on deposit;

  • Merchant that processes the Form of Payment (FOP) as a merchant;

  • BillBack/Credit that supports bill back with credit cards such as Air Plus and American Express.

TF.Pay records booking information with detailed transaction details, automatically reconciles the payment method used, and incorporates all information into online reports.


For Online Travel Agencies (OTAs), Travel Management Companies (TMCs) and Online Booking Platforms (OBPs)


WHAT ARE THE BENEFITS OF TF.PAY?


EASY TO DEPLOY: TF.Pay is a ‘Plug and Play’ solution and does not require technical expertise to implement.


PROVIDES WORRY-FREE HOSTING: TF.Pay is an ‘on-demand’ software, a Software as a Service (SaaS) that is hosted and managed by Travelfusion, and it is a fully integrated module to our API, TF.Desktop and TF.IBE solutions delivering the benefits of secure hosting.


INCREASES SALES: TF.Pay enables ‘single use cards’ or a credit account payment resulting in error fee (99% success) bookings and further time savings to increase your sales.


SHARES COST SAVINGS: TF.Pay, when applicable, shares cost savings with you through reduced credit card transaction charges.


SAVES COST:

  • Credit Card Charges: TF.Pay, when applicable, reduces credit card transaction charges.

  • Currency Exchange Rates: TF.Pay manages payments in multiple currencies while enabling to deposit in single and local currency to provide savings on currency exchange rates.


REDUCES PAYMENT FAILURES: TF.Pay bypasses the ‘Verified By Visa’ and ‘SecureCode by MasterCard’, thereby reduces card failure rates.


OFFERS REAL-TIME REPORTING: TF.Pay automates and fully reconciles all billing transactions and booking data for real time reporting.


INCREASES DATA ACCURACY: TF.Pay through its Rich MI for Lodge Cards (BTA, AirPlus and MasterCard) resolves the gap in missing management information by standardising to capture payment information and matching it with the card used.


GETTING STARTED

Step 1: Agreement

In order to discuss and have a TF.Pay Agreement in place please contact our Sales Team at: sales@travelfusion.com.


Step 2: Profile Setup

Once the agreement is signed our Operation Team will set up your company’s profile (branch configuration and suppliers) according to your requirements. Please view the suppliers we support by visiting: http://www.travelfusion.com/supplier-list


Step 3: Select TF.Pay Execution Methods


Option 1: TF.Prepaid

This option enables having a deposit account with Travelfusion with the following considerations.


Option 2: TF.Merchant

In this option you allow Travelfusion to be the merchant for either the full transaction or just the booking fee portion with the following considerations.


Option 3: BillBack/Credit

In this option bookings are made via a Corporate (BillBack) Account using an existing corporate card you provide. The other option is to authorize Travelfusion to make an introduction to our corporate card providers (e.g. Airplus and American Express) to select a corporate card to be used. Once the account is in place bookings can be made. Further configuration would be required if one of the following Travelfusion Payment Services are also selected:

  • Bookings on suppliers where Travelfusion sets up a credit account:  This enables the use of a corporate card while Travelfusion acts as a merchant and pays the suppliers directly.

  • Enhanced MI and support for Airplus and BTA: Travelfusion already supports both AirPlus (AIDA) and American Express (vPayment) and sending rich management information to these card providers. If you wish to see the detailed reporting on your corporate card statements then please select this service.

Please note that you are able to mix both options depending on the booked suppliers.


Contact us should you decide to select TF.Pay BillBack/Credit method for further details.

Step 4: Settings

At this point Travelfusion will set up your account with the information in the Check List and send you the credentials for accessing the reports.


Step 5: Testing

This step is designed to ensure that all the settings are in configured, ready to be implemented and requires a designated person from your organization to work with us. We will conduct an end-to-end test of a real booking with a supplier and test all and each stages of the payment process. This step also includes testing your ability to switch back to a non-deposit configuration.


Step 6: Implement

After successful testing Travelfusion will grant you permission to switch on TF.Pay for tested suppliers and go into production.


Step 7: Support

After the full implementation, you will receive support from our Accounts Management team. Billing reports will be sent to you on a quarterly basis.


Special Notes

  • Communication: It is important that we work closely together and have a constant communication hence please provide us with the contact details of the person at your organization who is responsible for managing your billing and Travelfusion account and whom our team can contact when needed.


  • Monitoring: Travelfusion monitors the live traffic and the state of your account, when the TF.Prepaid method is used. Our system of automated alerts enables us to flag any bottlenecks preventing you from booking. We also monitor your account and will alert you in the event it falls into the red zone.


  • Access: Travelfusion offers you access to your bookings in the Booking Admin at: admin. travelfusion.com. We also provide Booking Confirmation Emails that are sent out, on behalf of each supplier from the contact email address as you specified in the ProcessTerms request. Please note that some suppliers may include the payment details (last 4 digits of the credit card, cardholder name, etc.) in the booking confirmation email they send to the end users. For this reason, many of our customers prefer to submit their own corporate email address to be the contact for bookings made under the Prepaid method, which we can support in our API.


  • Changes, Cancellations and Refunds: It is your responsibility to manage changes and cancellations directly with your suppliers regardless what payment method is used. Refunds are normally reimbursed to the original method of payment and will automatically appear as a credit on your account. We provide support on a case-by-case basis in the event that a refund to the end-user is needed.



CONTACT

For more information and any inquiry please contact sales@travelfusion.com.






Subpages (2): TF.Merchant TF.Prepaid
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