Booking List

The Booking List report allows you to view a table of individual bookings and select each to view the full booking record. 

The form for the report shown above, allows you to select options specifying the list of bookings you wish to view. 

The most commonly used options are:

-Supplier (Airline / Train provider)

-Branch (Individual branch in Travelfusion system)

-Final booking status (e.g. Succeeded, Failed)

-Supplier PNR / TF reference (Airline or Travelfusion reference for an individual booking, or a list of multiple references for multiple bookings

The form for the report shown above, allows you to select options specifying the list of bookings you wish to view. 

The most commonly used options are:

-Supplier (Airline / Train provider)

-Branch (Individual branch in Travelfusion system)

-Final booking status (e.g. Succeeded, Failed)

-Supplier PNR / TF reference (Airline or Travelfusion reference for an individual booking, or a list of multiple references for multiple bookings

The check boxes above allow you to add columns to the downloadable table returned by the report specifying extra booking details e.g. the ticket number for an FSC booking or the operating airline IATA code. 

At the bottom of the form, you may select the booking date range for the list of bookings you wish to view.

The report returns a downloadable table with the main booking information shown in columns, with one booking per row. To view the full booking record, click on the Travelfusion reference. This will open a separate tab with the record.

After you have run a report, each booking will have a status. See below a list of statuses and their meanings.

• Succeeded - the supplier has confirmed the successful status of the booking and returned a confirmation page with the PNR on it.

• Failed - the supplier has not confirmed the booking due to an error that they’d returned and have not charged the booking - possible causes are credit card being declined or other reasons.

• Unconfirmed - The system encountered a response that could not be parsed successfully to determine the status as either successful or failed. Such bookings are manually followed up with the supplier for a final status which can be either successful or failed. Our team sets the final status.

• UnconfirmedBySupplier - the supplier was unable to confirm the final status of the booking at the time of the booking. It returned the PNR of the booking but the status of the booking remains “pending.” Such bookings are manually followed up with the supplier for a final status which can be either successful or failed.

• Duplicate - such status occurs when the user tried to make a booking identical to an earlier attempt. Travelfusion blocks such attempts, in order to avoid duplicate bookings on the supplier. The original attempt could either have the status “Succeeded,” “Unconfirmed” or “UnconfirmedBySupplier.” If the original booking is “Unconfirmed” or “UnconfirmedBySupplier,” the user is unable to reattempt the booking with identical details until the “Unconfirmed” or “UnconfirmedBySupplier” booking has been manually followed up with the supplier and its final status is set in the booking table. We block duplicates based on the traveller details, origin/ destination and departure, arrival dates matching the previous attempt.

Booking Totals

This is a simple report allowing you to view the total number of bookings you have made during a certain time period.

The Report can be viewed for individual branches by selecting a branch from the Branch List. Alternatively you can select “Group Branches” to view the overall report.

Selecting “Totals” will show your overall Travelfusion look-to-book ratio. The “looks” are equivalent to the number of StartRouting requests (meaning one search query) sent during the time period, and the “books” are equivalent to the number of PNRs generated. 

Selecting “By Supplier” will show you a breakdown per airline or rail provider. In this version, the “looks” for each supplier represent the searches sent to each supplier by Travelfusion, so they may exceed the total number of looks in the standard report.

Search Counts

This is a simple report showing the amount of searches made on the Travelfusion system from your account.

The “Totals” option will show the total number of StartRouting (equivalent to a single search query) requests made to Travelfusion in the selected time period. The “By Supplier” option will show the amount of searches made to each individual airline or train provider by Travelfusion, so the totals may exceed the amounts returned by the “Totals” option.